Central air conditioning, underfloor heating, and hot water are all highly specialized industries. The limitations of on-site construction conditions determine that professional installation process control is more important than professional production process control. Xishu is well aware of this, so the selection of materials, the design and standardization of installation processes, the correct use of installation proprietary tools, the quality inspection and assessment of installation, and the quality of installation personnel have become the core elements of installation quality control.
The M-HOUSE of Xishu requires the use of uniform materials for installation. The excellent material standards selected by Xishu include materials that can withstand long-term performance tests and work reliably in practical engineering applications;
The M-HOUSE in Xishu does not rely on a small number of technical workers for installation quality, but requires installation personnel to strictly follow the latest installation process standards and specifications in Xishu;
 
From the moment you decide to choose Xishu, Xishu establishes customer engineering files for each user; From the delivery of the project, the commissioning and after-sales maintenance personnel of Xishu will provide you with the most professional services at any time.
 
The headquarters of Xishu is equipped with a nationwide unified free service hotline. If you have any inquiries about the system, Xishu will mobilize possible resources to provide you with services;
The spare parts inventory of Xishu M-HOUSE professional store is shared with the headquarters inventory, greatly improving the ability and speed of fault resolution;
A thoughtful system maintenance plan developed for users to ensure a longer service life of the system and reduce maintenance costs;
Unified standard maintenance parts and prices;
The customer satisfaction team will conduct satisfaction follow-up with users to confirm the machine operation status after service, as well as the work situation and attitude of service engineers and acceptance center personnel.
The service engineer will come to inspect the machine at the agreed upon time. For machines outside the warranty period, repair should be carried out after confirming that the user accepts the quotation. And explain the cause of the malfunction, repair content, and provide repeated guidance on usage to the user.
Professional installation inevitably requires professional tools. Xishu's proprietary installation tools, configured according to professional characteristics, greatly improve the timeliness and become a powerful guarantee for installation quality;
Xishu M-HOUSE requires different stages of process inspection for the installed sub projects to achieve effective control over the installation process, avoid unnecessary rework, and ensure the successful delivery of the project in one go.
Installation personnel at Xishu M-HOUSE are required to undergo training and assessment at Xishu and pass technical certification before they can start working.